United CEO: Airline will no longer use police to remove passengers

20 April, 2017, 09:36 | Author: Kristopher Anderson
  • United CEO: Airline will no longer use police to remove passengers

Beset with a continuing public relations nightmare, United Airlines has confirmed that it is compensating all passengers on now-infamous Flight 3411. "Despite the negative experience, we hope to have your continued support". Dao was not there.

After a video surfaced of a man being forcibly dragged from a United Airlines flight out of Chicago's O'Hare International Airport, Oscar Munoz's initial response was simple and straightforward.

When asked what his injuries were, Dao said "everything", CNN affiliate WLKY reported.

There were so many ways that the airline could have handled this situation appropriately, "but to actually drag him out of his seat and to bloody him, is just absolutely outrageous", Chu said. Rather than calling for an end to the practice of overselling, Trump said that instead, there should be no upper limit to incentives carriers can offer passengers in exchange for their seats on overbooked flights. They fell as much as 4.4 percent on Tuesday.

Passengers on Sunday's now infamous United Airlines flight said they were told by the airline that a computer randomly selected the passenger who was forcibly re-accomodated by airport police. "This will never happen again on a United flight".

In a statement issued on the airline's website yesterday, Munoz said "It's never too late to do the right thing".

Dao's relatives are focused only on his medical care, attorney Stephen L. Golan said. That is not who our family at United is.

Demetrio said his client accepts the apology.

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Despite calls for Munoz's ousting, the United CEO said he will not step down."I was hired to make United better, and we've been doing that".

Pepper said her father and mother had been traveling from California to Louisville, Kentucky, and had caught a connecting flight at O'Hare.

Fearns said that isn't going to happen. The airline first asked for volunteers to take another flight, but when no one volunteered, four people were chosen at random.

The 300 officers on the Aviation Department's certified police force do not carry weapons (nor have they ever done so), but they have been asking to be armed since the force's founding 30 years ago, according to the Chicago Sun Times.

At a City Council committee hearing Thursday, aldermen ripped officials from United and the department about the episode.

"There are no excuses", Alderman Michael Zalewski said.

Two additional Chicago Department of Aviation officers have been placed on administrative leave in the wake of an incident on a United Airlines flight bound for Louisville, the department announced Wednesday.

Wednesday's announcement comes two days after another officer involved in the confrontation was placed on leave. Screaming can be heard on the videos as Dao is dragged from his window seat and across the armrest, but he is not seen fighting with the officers.

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